Fast-growing security business, Professional Security, expands with biggest acquisition in its history – Retail Times


L to r: Steve Howe, former managing director of Phoenix now business director of Professional Security, and Dave Fullerton, CEO of Professional Security

Professional Security, which operates nationwide across hospitality, leisure, retail and the public sectors, has further strengthened its position in the hospitality security sector after acquiring Phoenix Security. This now gives them a combined workforce of over 10,000 frontline personnel.

Established in 2005 with its head office in Leeds, Professional Security work with a wide breadth of hospitality customers including many of the most influential independent, regional, and national operators in the UK. The business has been through transformational growth over the last few years, with established hospitality security and guarding arms. Professional Security provides its clients with full nationwide coverage and cover client deployments across England, Wales and Scotland. The company’s senior leadership team and management infrastructure has extensive experience within the hospitality sector.

The acquisition will see Professional Security integrate the full Phoenix Operations team into its four regional operational teams that cover the length and breadth of the UK. Steve Howe, Managing Director of Phoenix, will remain in the business as Business Director of Professional Security.

Professional Security CEO Dave Fullerton added: “We are absolutely delighted with the acquisition of Phoenix.  Phoenix has been an exceptionally well-run business and its operational footprint perfectly complements ours.  They have built up an incredible client portfolio and have an exceptional operations and frontline team, all of which we look forward to working with over the coming weeks, months and years. Steve’s appointment as Business Director will add further strength and industry insight to our senior leadership team.”

Phoenix was established in May 2000 by managing director Steve Howe and has door supervisors working across the UK, from Aberdeen to Southampton. Phoenix has built up an incredible client portfolio including McDonalds, KFC, Stonegate Group, Revolution Bar Group, Turtle Bay, Lane 7, Roxy Leisure and Mojos to name just a few.

Steve Howe, former managing director of Phoenix now business director of Professional Security, said: “I’m excited to be moving on to the next chapter with Professional Security. As a combined entity we will have an unmatched nationwide staff base and the biggest operational infrastructure in the sector.  We are very much aligned on strategy for the business and the direction of the industry. We’re looking forward to combining best practise from both businesses to further strengthen the service we offer our valued client base.”

Professional Security and Phoenix are both Approved Contract Scheme (ACS) accredited and endorse best practice.  The coming together of both businesses means a heightened ambition to further drive standards across the sector. 

Jason Thorndycraft, COO at Professional Security, added: “We feel that the security sector needs to re-regulate post Covid and this acquisition gives us the opportunity to make positive change.”





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L to r: Steve Howe, former managing director of Phoenix now business director of Professional Security, and Dave Fullerton, CEO of Professional Security Professional Security, which operates nationwide across hospitality, leisure, retail and the public sectors, has further strengthened its position in the hospitality security sector after acquiring Phoenix Security. This now gives them a…